Tappy Bites

The New Standard of Room Service is Here. Effortless for Them, Profitable for You.

Transform your hotel's room service with a simple scan. Our ordering platform makes it easier than ever for your guests to order, and for you to increase revenue.

How it works

Three Simple Steps to a Better Room Service Experience

  • Scan. Guests scan a discreetly placed QR code in their room using their own smartphone. No app download is required.

  • Order. They are instantly taken to your hotel's beautifully branded, easy-to-use digital menu where they can browse, select items and even pay securely online.

  • Enjoy. The order is sent directly to your kitchen's dashboard for prompt preparation and delivery. The guest can even pay securely online.


FAQ

Frequently Asked Questions

  • How do we customize our menu and branding?

You have full control through our intuitive dashboard. We provide a completely white-labeled platform, allowing you to customize logos, colors, and branding to seamlessly match your hotel's identity. You can easily build and edit menus yourself, or, if you prefer, our team can digitize and upload your existing menu for you, free of charge.

  • What happens if a QR code is damaged, lost, or moved to another room?

Our QR codes are designed for flexibility. Each code is a general link to your hotel's menu, not tied to a specific room. This means that even if a QR code is misplaced or moved, it will never result in an order being sent to the wrong room. Guests are simply prompted to enter their room number before finalizing their order, ensuring complete accuracy.

  • How does our kitchen staff receive and manage orders?

Orders are received instantly. When a guest places an order, it immediately appears on our live Order Viewer dashboard, which can be run on any tablet or computer in your kitchen. Your staff will see all the necessary details, can update the order status in real-time, and manage everything from preparation to notifying the guest of delivery.

  • How should we display the QR codes in our rooms?

You can display them wherever is most convenient for your guests. Popular placements include nightstands, desks, or even digitally on the in-room TV welcome screen. We provide you with the digital file to print yourself, or we can handle the printing for you. We offer a variety of durable and elegant options, shipped directly to your hotel.

Pricing

Performance based rate

%

Ideal for hotels looking to grow their room service revenue with zero risk. With this partnership plan, your costs are directly tied to your success. We only make money when you do.

Pricing

flat rate

$

Best for hotels with consistent order volume who prefer a fixed monthly budget. Enjoy a simple, flat monthly fee with no surprises, making financial planning easy and predictable.

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